1. Scope

This Privacy Policy explains how ISKCON Bhubaneswar collects, uses, shares, and protects personal data when you use iskconbhubaneswar.com and make donations through the Site.

2. Personal Data We Collect

Depending on your interaction with the Site, we may collect:

• Identity & contact details: name, email address, phone number
• Donation details: donation amount, donation category/purpose (if selected), payment reference/transaction ID, date/time
• Receipt-related details (if applicable): address, PAN or other fields needed for issuing donation receipts/certificates (only if you provide them)
• Technical data: device/browser information, IP address, approximate location (from IP), logs used for security and fraud prevention

3. Why We Collect and Use Personal Data

We use your personal data to:

• Process and confirm your donation
• Send donation acknowledgements/receipts (and tax-related certificates if applicable)
• Respond to your queries and support requests
• Maintain accounting/audit records and comply with legal obligations
• Prevent fraud, misuse, and security incidents
• Improve the Site experience and fix technical issues

4. How We Share Personal Data

We do not sell or rent your personal data. We may share limited data with:

• Payment gateway and banking partners to process donations
• Service providers who help with email/SMS delivery, hosting, analytics, or security (only as needed)
• Auditors/regulators/law enforcement when required by law

5. Data Retention

We retain personal data only as long as necessary for the purposes above, including maintaining donation/accounting records and complying with applicable laws and audits.

6. Your Choices and Rights

You may contact us to:

• Request access to your personal data we hold (if any)
• Request correction of inaccurate data
• Request deletion/erasure, subject to legal/record-keeping requirements
• Opt out of non-essential communications (if any)

7. Security

We use reasonable safeguards to protect personal data. Access to personal data is restricted to authorized personnel who need it for legitimate purposes. Payment processing is handled through payment gateways and banking networks.

8. Children’s Privacy

The Site is intended for general audiences. If you believe a child’s personal data has been provided to us without appropriate consent, contact us and we will take appropriate steps.

9. Grievance / Privacy Contact

For privacy questions, requests, or complaints, contact:

Upendra Mishra Das
Email: info.iskconbbs@gmail.com
Phone: 9337318403
Address: International Society for Krishna Consciousness (ISKCON) Bhubaneswar, Odisha, 751015

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a revised “Last updated” date.